Shipping Policy

At Luxenova, we want to make sure your order gets to you safely and smoothly. Please review our shipping information before placing an order.

Order Processing

Orders are processed after your purchase is successfully completed. Processing times may vary depending on order volume.

Shipping & Tracking

Once your order has been processed, it will be shipped through a shipping carrier. Tracking information will be provided when available so you can follow your package.

Shipping Times

Delivery times can vary depending on your location, the shipping carrier, holidays, weather, and other circumstances. Estimated delivery times are not guaranteed.

Shipping Delays

Luxenova is not responsible for delays caused by the shipping carrier, weather, holidays, or circumstances outside of our control.

Lost or Delivered Packages

Once your package has been shipped and handed over to the shipping carrier, it is no longer the responsibility of Luxenova. If your package is delayed, lost, or marked as delivered but you have not received it, please contact the shipping carrier directly.

Important

Please make sure your shipping information is correct before completing your order. By placing an order with Luxenova, you agree to our shipping policy.

Contact Us

Have a question about your order?

Email: luxenova7@gmail.com

Thank you for choosing Luxenova.